EP141: Unlocking Multifamily Property Potential with David Shaw

Welcome back to another episode of The Digible Dudes podcast! On episode #141, David Staley and Reid Wicoff are live from NAA.

Imagine unlocking the full potential of multi-family properties through technology and lean operations. That’s exactly what David Shaw, the COO of Livly, has set out to achieve with his prop tech SaaS company.

Join us for another conversation as we explore Livly’s unique value proposition, including their approach to access control, communication, IoT, and managed Wi-Fi. Discover how this lean and intentional company has mastered the art of maximizing value while providing a user-friendly layer over existing enterprise systems.

David shares Livly’s Big Hairy Audacious Goal of reaching one million units by the end of 2024 and the leadership strategies they’ve adopted to get there. Learn about the concept of the 20-mile march and how it can help your business maintain steady progress, while avoiding over-committing.

In addition, we delve into the power of setting an operating code and staying true to it for long-term success. Don’t miss this opportunity to take a behind-the-scenes tour of Livly’s onboarder module and how it supports the resident journey from lease signing to move-in.

If you find this episode helpful, please leave a 5-star rating on Spotify and a review on Apple Podcasts.

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(00:00) Preview

(01:03) David Shaw's background

(02:16) The core functions of Livly

(05:15) Livly's biggest competitors

(06:29) The Livly operating system

(10:31) Meaningful metrics for Livly

(11:25) Biggest challenges for the future

(13:45) Big Hairy Audacious Goals (BHAG)

(15:21) The 20 Mile March – Jim Collins

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