Most apartment communities focus on amenities.Ovation focused on experience.And it changed everything.Shellie Greer, Director of Ovation Lifestyle, shares how her team turned traditional multifamily properties into true lifestyle brands that residents feel connected to, talk about, and choose to stay in. Instead of generic events or one-off perks, Ovation built a system for community through wellness programming, branded experiences, influencer content, and consistent resident touch points that make every property feel like home.
We break down how events double as marketing, how content fuels leasing, why community takes time to build, and what most operators miss when trying to improve retention. If you care about resident loyalty, brand differentiation, or standing out in a crowded market, this is a playbook worth studying.
Tap in to learn how Ovation is redefining multifamily living and why lifestyle may be the strongest competitive advantage in real estate today.
Learn More About Digible: https://digible.com/?utm_source=dd_podcast&utm_medium=episode_description
(00:00) Preview
(00:45) Shellie’s Role at Ovation
(01:27) From UFC Branding to Real Estate
(04:33) Designing Immersive Event Experiences
(10:20) Ovation’s Las Vegas Legacy and Model
(14:25) Building the Ovation Lifestyle Program
(20:29) Resident App, Feedback, and Personalization
(25:24) Measuring Lifestyle ROI and Retention
(29:35) Turning Events Into Marketing Content
(34:01) Programming for Luxury vs 55+ Residents
(43:37) Why Ovation Stays Focused on Vegas
(47:21) Influencers and Organic Resident Content
(53:03) The Long Game of Community Building
